Reduction In Wait Times For Watch Servicing Repair

Reduction In Wait Times For Watch Servicing Repair

Postby koimaster » June 14th 2018, 10:19am

Reduction In Wait Times For Watch Servicing Repair And The Disturbing Reality Of What It Means For You

It’s no secret that customers are frustrated with the time it takes to get things done in the watch industry. Even something as simple as ordering a strap takes several weeks if not months; a complete overhaul is another matter entirely.

But be careful what you wish for because the watch industry seems to be listening, with companies employing procedures to drastically reduce service delays.

And there’s a dirty downside.

Lack of qualified watchmakers is the underlying issue when it comes to watches taking so long to repair. Understaffed workshops throughout the world struggle to keep up with demand for repair, which in turn causes lead times to swell out of control.

Qualified watchmakers are hard to find, and watchmaking schools are still harder to find – these schools being expensive to operate, and finding suitably qualified instructors being nearly impossible.

Countries that offer watchmaking programs not affiliated with WOSTEP, the British Horological Institute, or a similarly recognized institution are considered second rate – with students not even recognized for positions within the industry.

Schools that do offer these accredited courses are relatively few, only accepting 8-10 students per year and operating in as few countries.

The luxury watch market has had its share of ups and downs over the past few years, but one fact remains: the number of watchmakers graduating doesn’t even come close to the numbers required to sustain and maintain a reasonable repair service.

So the industry took another route. ... s-for-you/


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